Careers at W.C. Burgess

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Why You Should Work at W.C. Burgess

At W.C. Burgess, you’re not just another employee; you’re part of a close-knit group that works hard, celebrates wins together, and takes pride in protecting the clients and communities we serve. If you’re looking for meaningful work, strong mentorship, and a place where relationships come first, we’d love to welcome you to our team.

Benefits of Working Here

  • A person wearing a plaid shirt uses a tablet device with their fingers.

    Benefits & Pension Plan

    We offer a comprehensive, inclusive benefits package along with a pension plan option to help plan for your future and retirement.

  • A person wearing a gray striped sweater writes with a blue pen on paper at a wooden table, with a white coffee mug and a notebook nearby.

    Continuing Education

    Are you looking to get RIBO accredited? We believe in the importance of education and will help you get certified.

  • A tabby cat and a black and white puppy lying on grass in a park.

    Pet Bereavement Leave

    We know how important our furry little friends are, they’re more like family to us. That’s why we’re proud to offer Pet Bereavement Leave.

  • A person sitting at a table under a white outdoor canopy tent on grass, with a tablecloth displaying W.C. Burgess Insurance Services logo, in a park or open green space.

    Community Involvement

    We’ve been giving back since our inception and provide sponsorships and donations to our local community.

Position Available: Customer Service Broker- Personal Lines

Key Duties & Responsibilities

  • Your focus will be to service an assigned book with the option to also earn additional commission for any new business sales you bring to W.C. Burgess

  • Manage all aspects of the customer life cycle from quote to renewal, endorsements, remarket and cancellations

  • Conduct detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions for your clients; they are looking to you to be their trusted advisor to make sure they have the right protection for their unique needs

  • Take new claim reports, help clients navigate through this process with empathy, and submit them to the insurance carrier

  • Diligent follow up on clients’ accounts to ensure outstanding activities are resolved

Qualifications

  • Must be RIBO licensed

  • Minimum 1 year Personal Lines Broker experience

  • Proven track record servicing an assigned book of business

  • Remain current and develop expertise in assigned markets, staying open to new market opportunities

  • Working knowledge of PowerBroker & Applied Rating Services is an asset

Apply for this Position